IJECE Published Articles

Abstract This study developed and validated the Barangay Governance Information System (BAGIS) for selected local administrative operations in four barangays in the Municipality of Mainit, Surigao del Norte. A developmental research design guided by Design Science Research and Agile Software Development was employed. Data were gathered through needs assessment, questionnaires, semi-structured interviews, pilot observation, expert validation, and system logs. BAGIS was designed as a web-based modular platform for resident profiling, certificate issuance, water billing management, inventory management, dashboard monitoring, and report generation. Expert validation was conducted using selected ISO/IEC 25010:2023 software quality criteria, while user acceptability was assessed among 30 barangay personnel. The findings showed that the existing administrative processes were largely manual or semi-manual, resulting in repeated encoding, delayed transactions, inconsistent records, and difficulties in retrieval and reporting. The strongest identified system needs involved water billing automation, certificate issuance, resident profiling, record organization, and report generation. BAGIS obtained an overall expert validation mean of 4.60, interpreted as very high, with security and functionality receiving the highest ratings. User acceptability obtained an overall mean of 4.42, interpreted as high, with intention to continue use and perceived usefulness receiving the highest scores. Pilot observations confirmed the successful completion of all major system tasks, while system logs demonstrated actual use of the developed modules. However, recorded errors and downtime incidents indicated the need for continued improvement in usability, maintainability, login stability, error handling, template expansion, backup procedures, and user training. The study concluded that BAGIS is a functional, acceptable, and validated digital system that can support more organized records, faster transactions, improved monitoring, and efficient reporting in barangay administrative operations.